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How It Works

This. Is. It. What you've been looking for.

For Bigs


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Step 01

To protect the safety and privacy of you and our Mini’s we’ll verify the information you entered on your form. After you’re confirmed, we'll send you an email welcoming you to the program and providing instructions about how to change your availability, request a match, and update your contact information. No action is needed at this time on your end, so you can sit back and relax!

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Step 02

Based on the information from your sign up form, we will automatically match you with a Mini who has similar interests and availability (don’t worry, they won’t get any personal details besides your first name and any common interests).

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Step 03

Once you get a match, you’ll get an email telling you to log in to the Big & Mini dashboard (click login on Big & Mini page). On your dashboard, your match information (name of Mini, time of meeting, meeting link, common interests) will be displayed.

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Step 04

If you can make the match time and date described on the dashboard, go ahead and click the confirm button to let your Mini know! If not, send us a quick email at contact@bigandmini.org and we’ll coordinate with your Mini to find you another time. Once they confirm a time, we’ll send you an email saying your dashboard has been updated. You’ll need to log in and hit the confirm button to cement your match.

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Step 05

On the day of the match, you’ll receive a reminder email. When the time of your meeting comes, you’ll need to log in to your dashboard and click the meeting link to access the video call platform. Alternatively, you can use the number and pin provided to call into your meeting for an audio only option. FInally, you’ll get to meet your Mini!

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Step 06

Following each match, you’ll have the opportunity to rate the quality of your call and provide feedback. Your match will automatically be scheduled for the same time and day the following week, and you’ll use the same procedure to reschedule and confirm your match. If you want a new match, click the switch match button and you’ll be reentered into the match pool.

For Minis


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Step 01

To protect the safety and privacy of you and our Big’s we’ll verify the information you entered on your form. After you’re verified, we'll send you an email welcoming you to the program and providing instructions about the basics of training, how to change your availability, request a match, and update your contact information. You’ll need to log in to the Big & Mini site to access your training.

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Step 02

On your dashboard, there will be a link to training. You’ll need to read through the document and fill out the associated form to confirm that you understood and completed the training. When you’re done, we will review your application.

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Step 03

Congratulations! If you make it to this step, it means you have been selected to be a Mini! Based on your availability and interests, we’ll automatically match you with a Big (don’t worry, they won’t get any personal details besides your first name and any common interests). Once you get a match, you’ll get an email telling you to log in to the Big & Mini dashboard. On your dashboard, your match information (name of Big, time of meeting, meeting link, common interests) will be displayed.

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Step 04

If you can make the match time and date described on the dashboard, go ahead and click the confirm button to let your Big know! If not, send us a quick email at contact@bigandmini.org and we’ll coordinate with your Big to find you another time. Once they confirm a time, we’ll send you an email saying your dashboard has been updated. You’ll need to log in and hit the confirm button to cement your match.

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Step 05

On the day of the match, you’ll receive a reminder email. When the time of your meeting comes, you’ll need to log in to your dashboard and click the meeting link to be redirected to the video call platform. FInally, you’ll get to meet your Big!

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Step 06

Following each match, you’ll have the opportunity to rate the quality of your call and provide feedback. Your match will automatically be scheduled for the same time and day the following week, and you’ll use the same procedure to reschedule and confirm your match. If you want a new match, click the switch match button and you’ll be reentered into the match pool.

FAQ

Yes! We don't charge for anything. Big & Mini is a 501(c)(3) nonprofit and we’re really just trying to help make the world a little bit better, one match at a time. We are run by volunteers and rely on donations from individuals, corporations, and ourselves to sustain our platform.
We’re sorry to hear that! If you have a complaint, please contact us immediately at contact@bigandmini.org
Our video calling software of choice is Jitsi, a free, open-source multiplatform communication platform. As security is of utmost importance to us, we tried to find the most secure software available that meets our needs. Because Jitsi peer-to-peer (P2P) is encrypted using DTLS-SRTP all the way from the sender to the receiver, even if they traverse network components like TURN servers, your information, video, and call will remain protected.
Send us an email at contact@bigandmini.org and we’ll try to get in touch with them through email and phone. As soon as we hear back, we’ll send you an update.
All the information you enter into the sign up form is stored in an encrypted database that only Big & Mini has access to. Additionally, the only information disclosed to your Big/Mini is your first or last name, interests, and time availability. You can rest assured that your information is stored safely and securely. For more information, please refer to our privacy policy.
Use our integrated chat system to send your Big/Mini a message. If there's still no reponse, send us an email at contact@bigandmini.org and we’ll try to get in touch with them through email and phone. As soon as we hear back, we’ll send you an update.
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TODAY IS THE DAY

It's time to meet your match

Call us crazy, but we believe that connecting with people is what life is all about.


LET'S GET STARTED